Privacy Policy for Turnover Guardian
Last Updated: 8/31/2024
Turnover Guardian (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website, services, or interact with us. Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not use our services.
1. Information We Collect
We may collect and process the following types of personal information:
- Contact Information: Name, email address, phone number, and address.
- Service Information: Details related to your move-out cleaning needs, such as property size, date of service, and specific cleaning requests.
- Payment Information: Credit card details or other financial information necessary for processing payments.
- Usage Data: Information about how you use our website, including IP address, browser type, and browsing history.
- Communication Data: Information contained in your communications with us, including customer service inquiries or feedback.
2. How We Use Your Information
We use your personal information for the following purposes:
- Providing Services: To schedule and provide move-out cleaning services, and to communicate with you about your booking.
- Payment Processing: To process payments for our services.
- Customer Support: To respond to your inquiries, feedback, and provide customer support.
- Marketing and Promotions: To send you promotional materials, newsletters, or special offers, unless you have opted out of such communications.
- Improving Our Services: To analyze data and trends to improve our website, services, and customer experience.
- Legal Compliance: To comply with applicable laws, regulations, and legal requests.
3. How We Share Your Information
We do not sell, rent, or lease your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court order or government agencies).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that business deal.
4. Data Security
We implement appropriate technical and organizational measures to protect the personal information we collect against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights and Choices
You have certain rights regarding your personal information, including:
- Access: You can request access to your personal information that we hold.
- Correction: You can request that we correct any inaccuracies in your personal information.
- Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
- Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in any email you receive from us or by contacting us directly.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
7. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe we have collected information about your child, please contact us, and we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Turnover Guardian
Email: support@turnoverguardian.com
Phone: 941-271-0074
Address: 3205 Southgate Cir, Sarasota, FL 34239